Teleforum FOR HEALTH®: a vertical solution for the healthcare sector.

For effective claims and healthcare content monitoring, Teleforum FOR HEALTH® supports legal offices and the claims departments of local health authorities and hospitals in the integrated management of claims. The platform allows for the configuration of customized workflows, risk fund management, and intuitive organization of electronic healthcare records, enabling compliance with all the new provisions of the Gelli Law (Official Gazette of March 17, 2017) introduced by implementing decree 232/2023.

Compliant with GDPR, Teleforum FOR® Health protects personal data while managing the entire lifecycle of extrajudicial, judicial, and administrative cases with a flexible workflow. As a comprehensive healthcare risk software, it integrates with corporate legacy systems to adapt perfectly to existing healthcare macro-processes, significantly optimising operational efficiency.

Choosing our solutions means adopting secure interconnection systems for sending electronic mail and advanced platforms for consulting administrative records.

Do you finally want to monitor healthcare claims and the resulting costs? Advanced information systems are essential to achieving concrete results. The Teleforum FOR HEALTH product is specialized for the healthcare sector and is designed to support the claims management department of local health authorities and hospitals.
The platform offers integrated management of damage compensation claims and related procedures. The system facilitates the adoption of an organizational model for managing clinical risk in all healthcare facilities, both public and private, required to implement monitoring, prevention, and criticality management functions.
The areas involved in claims management can be involved in the process facilitated by the solution:
✔ Medical-legal
✔ Clinical risk and patient safety
✔ Claims management and evaluation committee

Discover how to improve clinical risk management with an innovative, regulatory-compliant solution.

• Monitor and coordinate healthcare claims management resulting from claims for damages or formal warnings from patients or heirs, complying with all processing phases.
• Request, organize, and analyze documentation, allowing for timely assessment through collaboration with the Evaluation Committee, the medical examiner, and the Risk Manager.
• Collaborate with other company departments involved in the clinical risk management process.
• Facilitate data transmission to the relevant regional authorities, ensuring maximum transparency in claims monitoring activities.
• Manage the mediation phase with a focused approach.
• Track financial, health reserve, and settlement information, and manage the settlement phase (negotiations with the injured party, settlement, and possible litigation).
• Monitor final compliance (periodic reporting to the Court of Auditors, possible recourse against the employee who caused the damage).

  • Management of registries and typological tables: Efficiently organize and update all information necessary for the management of legal proceedings.
  • User profiles, permissions, and workgroups management: Define roles and authorizations to ensure secure and controlled access to sensitive data.
  • Configuration of judicial authorities or specific forms, even following regulatory changes, for always being compliant with current laws.

  • Management of registries and typological tables: Efficiently organize and update all information necessary for the management of legal proceedings.
  • User profiles, permissions, and workgroups management: Define roles and authorizations to ensure secure and controlled access to sensitive data.
  • Configuration of judicial authorities or specific forms, even following regulatory changes, for always being compliant with current laws.

  • The system automatically proposes terms and deadlines, reducing the risk of manual errors.
  • Add custom configurations to adapt the scheduler to the specific needs of your organization.
  • Easily view and manage all deadlines on a single platform accessible from any device.

  • Full-text search on cases and documents: Easily find essential information, including those contained in scanned documents.
  • Advanced filters for targeted search: Refine results with customizable filters, for quick and precise access to necessary data.
  • Immediate access to information: Quickly consult documents, improving efficiency and reducing search times.

Advanced tools for data extraction and analysis, for more effective and strategic information management:

  • Access a library of standard reports or create custom analyses based on your needs.
  • Quickly retrieve necessary information and generate useful reports for strategic decisions.

 

Internal document repository, effectively manage internal and external documents, ensuring security, accessibility and an advanced versioning system. All documents are easily retrievable, organized and consultable in a few clicks.

  • Management of cases for different jurisdictions: Manage Civil, Labor, Criminal, Tax and Administrative disputes on a single platform.
  • Complete management of registries: Register and monitor involved parties, lawyers, consultants and other subjects in a structured way.
  • Economic data monitoring: Track legal expenses, compensations and costs associated with each case.
  • Management of obligations and outcomes: Efficiently plan and manage legal obligations, hearings and proceeding outcomes.
  • Secure archiving of cases: Define and store documentation for each dispute for quick and secure consultation.

 

TRANSFORM YOUR COMPANY'S HEALTHCARE CLAIMS MANAGEMENT

Contact us to find out how Teleforum FOR HEALTH supports you daily in monitoring sentinel events and managing healthcare disputes. Thanks to our liability control and ward error monitoring systems, your facility will always be protected.

Request a demo

EUFORLEGAL SRL

EUFORLEGAL SRL - P.IVA  15957891003
Sede di Roma - Via Carlo Mirabello, 7 - 00195
Tel.: +39 06372721; +39 06374931
Sede di Napoli - Centro direzionale Via G. Porzio, 4 - Isola C/2 - 80143
Tel.: +39 0816586610

EUFORLEGAL SRL - P.IVA  15957891003
Sede Via Carlo Mirabello, 7 - 00195 Roma Tel.: +39 06372721; +39 06374931
Sede di Napoli - Centro direzionale Via G. Porzio, 4 - Isola C/2 - 80143 Tel.: +39 0816586610